Master Class

Date: October 28, 2026

Time: 9:00 AM – 5:00 PM

Venue: The Hangout Co-Working Space
Unit 2001, Tycoon Center, Pearl Drive, Ortigas, Pasig City, Philippines

OUTCOME-BASED OBJECTIVES:

UNPLUG is an office etiquette training program that is designed to focus on crucial management skills in different work environments. The goal of this course is to uplift and promote company values and behaviors that act as a guide for moral decision-making, foster positive and healthy working relationships, and improve personal and professional branding. This will also help your employees and team leaders create a culture of excellence and a safe work environment for others by adapting professional behaviors and corporate standards for communicating, behaving, and attending to customer needs.

TRAINING INCLUSIONS:

• 8 Hours Masterclass
• Full Course on Training Topic
• Comprehensive Training Manual (print copy)
• Pre-Assessment and Post-Assessment Report to measure learning progress
• Interactive Activities and Workshops
• Practical Exercises and Application Sheets for skills practice
• Certificate of Completion
• Access to Supplementary Resources
• Free Consultation during the training period
• One (1) Snack and One (1) Meal provided during the training session
• Free-flowing Coffee available throughout the training

COURSE OUTLINE:

UNDERSTANDING YOUR ROLE 

(Circle Framework: Competence, Image, Character, Reliability, Code of Ethics, Leadership, and Excellence)

The C.I.R.C.L.E. Framework is a character and behavior intention design tool for employees to develop their competence in their vital roles. It will cover the competency requirements, strategies for improving their internal and external image, and strategies for being an outstanding team player while also being an independent and well-equipped task person who can confidently deal with and manage executives, has excellent personal leadership skills, and can efficiently manage resources and time.

COMMUNICATION ETIQUETTE

CORPORATE CONCIERGE ETIQUETTE: 

• Planning a meeting and establishing a good impression with clients, visitors, and customers.
• Handle and present in social and business situations

EMAIL ETIQUETTE

TELEPHONE ETIQUETTE

PROFESSIONAL DRESSING, PERSONAL, AND PROFESSIONAL BRANDING